best practices


The good and bad of institutional memory

I recently listened to an excellent interview of the retiring Harvard President Drew Gilpin Faust on NPR. Faust is notable because she is the first woman president of Harvard, a designation that she resists. When asked about being the first woman president, her response was something like “I am the president of Harvard and I […]


Can HR help raise worker productivity? You bet.

We were pleased to have HR.com publish our article recently about capturing and sharing knowledge of employees to maximize productivity. Here is the full text of the article as it appeared in HR.com.   One of the biggest challenges that HR managers face is capturing and sharing knowledge that existing employees have that has been gathered […]


Will investment in learning and development grow in 2018? It should.

As many of you know, investment in learning and development programs has, at best, stagnated since in the recession of 2008 and, at worst, experienced severe cutbacks. As we look ahead at 2018, the question is –- with what seems to be a more robust economy — is funding for investing in people in general […]


Is working 9 to 5 really for losers?

I recently read an interesting article in the New York Times entitled In Silicon Valley, 9-5 Is for Losers. The gist of the article is that the high-tech culture in Silicon Valley values extreme work hours in order to potentially make a lot of money over all other values. As the article points out, even […]


Does having a “sense of purpose” help you sleep?

As anyone who read this blog knows, I am an advocate of developing a compelling social purpose and aligning everything in your work and life with achieving that purpose. Recently, I wrote a blog about how purpose-driven approaches to learning in general and the Cerebyte methodology contribute to brain health. Now there’s another study that […]


The science of human and organizational change

A recent article in the Wall Street Journal caught my eye. The article, “Why Digital Transformations Are Hard,” is based on an interview with Bernard Tyson, Chairman and CEO of Kaiser Permanente, and Jeanne Ross from MIT. The article describes Kaiser’s efforts to digitize the company. The first question – “What was your biggest challenge?” […]


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Changing Commitment to People Development

Recently, I read two articles in the Wall Street Journal that presented an interesting picture of labor markets and organizations’ commitment to developing their people. The first article, “The End of Employees,” describes how many companies are shifting their work to “temporaries, contractors and vendors (TVC).” As the article states, this trend is “radically altering […]


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“Enjoying” the snow, but longing for sun? Join us in Florida for ATD 2015!

We’re looking forward to ATD 2015 and our session, “Beyond Counting Hours: Leading Non-Salaried Workers.” During our presentation we will discuss how non-salaried workers present unique leadership challenges. While responsible for accomplishing substantial amounts of critical work in many organizations, non-salaried workers are often economically insecure and minimally engaged.  This session provides a perspective on […]