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Are “extra milers” a good thing?

A recent article in the Wall Street Journal, The Downside of Carrying the Most Weight, describes the conflict between organizations that have “extra milers” and the issues that they cause. Extra milers are people who work very long hours and are consistently sought out by others for their expertise. In the narrow sense of defined productivity […]


Building change resilience in your organization

An article in the Sunday edition of The New York Times caught my attention recently. This article by Richard A Friedman titled, “How to be resilient”, interested me because we have been doing lots of work with resilience, though specifically focused on change resilience. Although the article is a little too academic for easy understanding, […]


Why is adopting new technology so challenging for organizations?

At Cerebyte, we have begun working with several companies to support them as they work to get large groups of people to adopt new technology. We’ve also been in pre-sales with several companies around the same situation. The technologies being adopted are diverse including a SalesForce.com program, human resource systems, production management systems, and supply […]


Creating an empowered and efficient team

A few months ago, I read an article in the Wall Street Journal titled “How Bosses Waste Their Employees’ Time.” The author, Robert I. Sutton, is a professor of organizational behavior at the Stanford University Graduate School of Business and the article is largely based on the research that Sutton and his colleague, Hayagreeva Rao, […]


How do you become a curator of wisdom? One word: Sofia

The research in neuroscience of how people think and learn has enabled a new technology that changes the “training paradigm” and allows companies to evolve their learning and development organization to one that is the curator of high value wisdom and knowledge. Some background: When businesses were small, the founders and key personnel took responsibility […]


The good and bad of institutional memory

I recently listened to an excellent interview of the retiring Harvard President Drew Gilpin Faust on NPR. Faust is notable because she is the first woman president of Harvard, a designation that she resists. When asked about being the first woman president, her response was something like “I am the president of Harvard and I […]


New perspectives on transactional vs. transformational leadership

The conflict between the narrow focus on operational excellence often required to keep your current business running well versus broad demands for organizational transformation required for the future business has become severe. Leaders have to simultaneously minimize disruption to their current business while consciously disrupting it to make the changes required for rapidly evolving markets. […]


3D heads

Turning learners into leaders

To some, disruption is a scary word. But to many, it’s a pathway to a better outcome. Did Amazon and Uber scare people when the companies started? Possibly. But the concept for these companies was based on forward-thinking ideas and both companies have changed the way their respective industries work. In my recent blog post […]