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Neuroscience makes learning a driver of growth

We are pleased to report that our article, “Neuroscience Makes Learning a Driver of Growth” was just published by Training Industry. In the article, we discuss how neuroscience is changing the role of learning and development in organizations. We also describe the key elements of our model of learning, how the science effects the design […]


The Undoing Project unwrapped part 1 – a close look at decision-making   Recently updated !

A warning about this blog: As many of you know, I can, at times be “Dr. Bill,” meaning I can get into nerdy things that I find fascinating and others may not. This is a nerdy blog. I have been reading a book called “The Undoing Project,” by Michael Lewis. The book is a history […]


How are you hiring? You may be doing it wrong.

There was an interesting article in the New York Times called, “The Utter Uselessness of Job Interviews.” The article described research showing that “unstructured interviews” are of no predictive value in making good hires and may sometimes actually be counterproductive. The article goes on to say that, even when presented with this information, people still […]


Let’s “involuntarily re-accommodate” these executives at United Airlines and Wells Fargo

This morning there were two telling articles on the front page of the Wall Street Journal. One article was about the now infamous “involuntary re-accommodation” by United Airlines. The other article was a report about Wells Fargo’s sales fraud. And, not too long ago there was a series of articles about Volkswagen executives’ role in […]


The science of human and organizational change

A recent article in the Wall Street Journal caught my eye. The article, “Why Digital Transformations Are Hard,” is based on an interview with Bernard Tyson, Chairman and CEO of Kaiser Permanente, and Jeanne Ross from MIT. The article describes Kaiser’s efforts to digitize the company. The first question – “What was your biggest challenge?” […]


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Changing Commitment to People Development

Recently, I read two articles in the Wall Street Journal that presented an interesting picture of labor markets and organizations’ commitment to developing their people. The first article, “The End of Employees,” describes how many companies are shifting their work to “temporaries, contractors and vendors (TVC).” As the article states, this trend is “radically altering […]


Human development technologies aren’t as exciting as gadgets … but they are effective

I had an interesting discussion with my three kids over the holidays. All three of them are in important positions with high technology companies – two work in digital advertising and one is a senior manager of cybersecurity for a large technology company. All three are what I would call early adopters of technology – […]


Raising performance through mentally and physically challenging activities

I read a fascinating article called How to Become a “Superager” in the Sunday Review section of the New York Times. The article defines the term superager, which is a term coined by the neurologist Marsel Mesulam, as those whose memory and attention isn’t merely above average for their age, but is actually on par […]

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In today’s fast-paced, Twitterized world, can meaningful learning experiences be had?

We live in a world of 140 characters. Let’s face it, that type of fast-paced, “live in the now” environment makes it hard for workers to be productive. One of the ways companies can help improve their team’s performance is to provide learning programs that produce tangible increases in productivity and effectiveness. However, most companies […]