Rick Grbavac


How do you become a curator of wisdom? One word: Sofia

The research in neuroscience of how people think and learn has enabled a new technology that changes the “training paradigm” and allows companies to evolve their learning and development organization to one that is the curator of high value wisdom and knowledge. Some background: When businesses were small, the founders and key personnel took responsibility […]


Can HR help raise worker productivity? You bet.

We were pleased to have HR.com publish our article recently about capturing and sharing knowledge of employees to maximize productivity. Here is the full text of the article as it appeared in HR.com.   One of the biggest challenges that HR managers face is capturing and sharing knowledge that existing employees have that has been gathered […]


Neuroscience-based program builds knowledge assets

The top-performing people are some of the most valuable assets in your company, due (in part) to a vast “database” of wisdom and knowledge living in their heads. But what happens when that person eventually leaves your company? Naturally, that knowledge and wisdom will go with them, unless you can somehow capture and organize that […]


When average people get brilliant results

By Rick Grbavac Day 3 of the ISPI (International Society for Performance Improvement)  conference in Orlando. Canadian and “Chief Treasure Hunter” Philip Kirby of Organization Thoughtware International gave the keynote,  titled  “Performance Improvement through Brilliant Process Management is Simple and Hard.” Kirby said, “Brilliant results are far more likely to come from average people managing brilliant processes, than […]


Notes from the Orlando ISPI Conference on Performance Improvement

By Rick Grbavac I’m at the ISPI — International Society for Performance Improvement — Conference in Orlando. The keynote yesterday morning was given by Joseph Fiksel,  Executive Director of  The Center For Resilience at Ohio State and an international expert on operations research. It was Resilient Today – Sustainable Tomorrow.  His focus was on creating sustainable companies by […]


Keeping the lights on at Hawaii Electric

By Rick Grbavac Bill and I recently returned from doing a Wisdom Discovery with some great front-line managers at  Hawaii Electric Company.  I am always impressed, when we go into a company, by the passion for their job that its positive deviants express.  In HECO’s case, that passion comes out in the mantra, “We keep the lights on.” […]


Cerebyte talks with Dan Pink about autonomy, mastery, and purpose

By Rick Grbavac In a conversation we had with Daniel Pink, the author of Drive : The Surprising Truth About What Motivates Us, we proposed that Dan had assigned an order to his three things necessary to motivate knowledge workers: autonomy, mastery and purpose.  He told us that no particular order was intended. We replied that there […]


The Elephant, the rider, and the path: a fresh way to spur change

B y Rick Grbavac I’m excited about the book Switch: How to Change Things When Change is Hard  Stanford Professor of Organizational Behavior Chip Heath and his brother, business consultant Dan Heath. Getting someone to change — from what they are comfortable doing to something that is ultimately better for them — is hard. I‘ve found myself […]


What motivates us? Some surprises about money — and autonomy, mastery, and purpose

By Rick Grbavac Watch this great little film by RSA Animate, adapted from a talk given by Daniel Pink, author of Drive: The Surprising Truth About What Motivates Us.  Pink’s point is that our previous ideas about what motivates people to greatness are only partially correct.  If performance involves mechanical tasks, more money does work to improve performance.  But […]